Shipping Policy

At Vulera Fragrances, we are committed to providing a smooth, reliable, and timely delivery experience. This Shipping Policy outlines our order processing and delivery procedures with full transparency.

1. Order Processing

All orders are processed within 1–2 business days after the order is successfully placed and confirmed.

2. Delivery Timeframe

Orders are typically delivered within 2–4 business days after processing, depending on your location and courier operations.

3. Working Days

Our business operates from Saturday to Thursday.
We are closed on Fridays. Orders placed on Friday will be processed on the next working day.

4. Shipping Fees

Shipping charges, where applicable, are calculated automatically at checkout based on the delivery location and order details.

5. Delivery Conditions

Customers are responsible for providing accurate and complete shipping information. Vulera Fragrances is not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete addresses.

6. Delivery Delays

Although we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including courier issues, peak order periods, weather conditions, or other unforeseen circumstances.

7. Shipping Confirmation

Once your order has been dispatched, you may receive a shipping confirmation notification with available delivery details and tracking information.

8. Customer Support

If you have any questions regarding your order or shipment, please contact our support team through our Instagram Direct Messages. We're always happy to assist you.